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Walmart Wrong Price Policy

Walmart Wrong Price Policy In 2022 (All You Need To Know!)

Walmart Inc.
  • Wal-Mart Discount City (1962–1969)
  • Wal-Mart, Inc. (1969–1970)
  • Wal–Mart Stores, Inc. (1970–2018)



Sam Walton


Number of locations
10,593 stores worldwide (January 31, 2022)



Area served
Key people






Convenience shop
Revenue Increase


559.2 billion




US$22.55 billion




US$13.70 billion



Total assets


US$252.5 billion



Total equity


US$87.53 billion



Walton family



Number of employees
2,300,000 (Jan. 2021)


U.S.: 1,600,000



List of subsidiaries


Footnotes / references




Walmart sells thousands of items and is therefore not surprised that Walmart may accidentally overprice products or misplace them under incorrect price sections.

We understand that this is frustrating for customers. So we took a look into Walmart’s pricing policy. Keep reading to find all the details.

  • Walmart Wrong Price Policy In 2022
  • Walmart can charge customers up to $20 for incorrect prices on products they have purchased. Walmart will correct the wrong price for products whose price differences exceed $20.

  • Continue reading for more information about Walmart’s advertised lowest price
  • Walmart Wrong Price Policy In 2022 (All You Need To Know!)

    Walmart is willing to honor products that are incorrectly priced?

    Walmart will usually honor an incorrect price advertised, provided it was not a Walmat stocker error. This is in place of the item being moved to another shelf by a customer.

    If Walmart were to mistakenly put a variety of products on its shelves and incorrectly charge them for a lower model, or vice versa, then customers can request a price adjustment.

    It is better to snap a picture of the products and label to prove to the cashier that they were clearly priced accordingly.

    Walmart can state, however, that they made a mistake and therefore cannot match the price.

    But if you are to escalate the situation, the Walmart manager will typically abide and price match to avoid a commotion.

    Walmart Pricing Checks a Pricey Item

    The staff at Walmart will decide individually whether to price check items that have a price difference of under $20 between the marked price on the aisle and the check-out price.

    It is the policy at Walmart to call a price check for any items that have $20 or more in price difference.

    Additionally, it is ultimately down to the staff whether they will put the item through as the initially stated or check-out price, and these decisions may vary from store to store.

    Walmart Wrong Price Policy In 2022 (All You Need To Know!)

    Why Are Items Sometimes Mispriced In Walmart?

    Walmart often charges items incorrectly for customers who move or store items on wrong shelves.

    Also, incorrectly labeled prices on products or aisle price tags by Walmart staff can lead to products not being priced correctly.

    Additionally, some Walmart staff will stock certain items in the incorrect location, which can give the impression that an item is cheaper than the actual price.

    Walmart staff work hard to maintain correct pricing, but occasionally technical issues may arise. For example, a sale item may not have been processed at the checkout as a discounted item yet.

  • Walmart Wrong Price Policy Canada
  • For Walmart Canadian shoppers, Walmart is obligated by the Retail Council of Canada to give an item for free if a customer is charged more than the advertised price (up to a $10 value). Additionally, if there is a wrong price on an item, Canadian shoppers can receive a $10 discount off of the price.

    What can I do if Walmart has overcharged me?

    You can return to the original store and bring the item along with the receipt. Approach the customer service desk and calmly explain the situation.

    You might show your manager the place you located the item if the price was correct.

    This information will be taken into consideration by the manager who will decide if they want to refund part of your payment.

    Walmart does not have the obligation to give partial refunds. In the event that you don’t receive a full refund, you have the option to keep it or return it.

    To learn more, don’t forget to see our other guides on Walmart price matching their online prices and whether or not Walmart price matches other Walmarts.

    Additionally, you can see our post on why Walmart’s in-store prices are different from their online prices.

  • Conclusion
  • It is down to staff discretion whether a mispriced item will take the lower price. Walmart also offers partial refunds to customers who purchase cheaper items elsewhere.

    Walmart Must Honor a Mismarked Price

    Walmart can honor product marked with an incorrect price. Walmart will usually honor any incorrectly advertised price as long as the mistake was made by a Walmat Stocker. Instead of an item being placed on a shelf different from the customer.

    Do Retailers Have to Honor a Mismarked Price?

    This is the law. It is generally believed that retailers are not required to honor posted prices if they make a mistake. Some stores may do this as a matter-of-policy or in individual cases.

    What’s Walmart Price Adjustment Policy?

    Walmart will correct the price for products that are reduced within seven days after purchase. These items include clothes, textiles, household goods, auto products, decorative, furniture, and other non-alcoholic grocery items.

    Does Walmart Check Price Overrides?

    Walmart will verify the incorrectly priced item when you check out. Self-checkout offers a convenient solution to this problem. Dec 27, 2021

    .Walmart Wrong Price Policy In 2022 (All You Need To Know!)

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