Dollar General Return Policy 2022 [All You Need To Know]

Dollar General’s vast selection of merchandise is affordable and shoppers will have plenty to choose from.

How can they return the items? After doing extensive research, I have all the information you need!

Dollar General Return Policy 2022

Dollar General has a 30 day return policy. Items purchased in-store and online can be returned within this time frame. Dollar General requires the receipt for proof of purchase when returning an item. If an item is not returned within 30 days, customers have the option of either receiving a full or partial refund.

What can you do to return items to Dollar General

Here’s more info about Dollar General, the return policies of different stores and how to obtain a refund without needing a receipt.

How to Return an Item To Dollar General

The website and Dollar General store have separate policies regarding returns.

So, customers wanting to return items they purchased in person must take them back into a Dollar General store. A staff member will issue a refund.

Customer Services will be able to help you return any item that was purchased through Dollar General.

Following that they will be sent return instructions. They also get a unique Returns Authorization numbers. They must then:

You should pack your item in the original packaging. If not, you can use another, more secure, packaging.

Include their order number, billing name, and address with the item.

Please send your item to the Customer Service Team.

More information is available on the Dollar General site’s online returns page. Bear in mind that refunds for online orders cannot be processed in-store, and vice versa!

How long does it take for you to return an item?

Dollar General claims that you have 30 days to exchange any items purchased online by customers, providing they are in good physical condition.

But while online orders have a clear returns window, information about how long it takes for customers to return merchandise purchased at Dollar General stores is not consistent.

Some customers have reported that they were allowed to return the products within 90 days of purchasing.

Are You able to return an item from Dollar General without the receipt?

You will need to provide your receipt in order to receive a full refund from Dollar General. Dollar General employees may not refund your payment to the original method of payment if this isn’t possible.

Although you may lose your receipt, products can be returned to Dollar General.

You will be able to either get the dollar general gift card refund or exchange your item for a product with the same value or less.

Is it possible to return used items up to Dollar general?

DollarGeneral.com allows you to return any used product that was purchased in-store, online, or in-store, provided they remain in good working order.

They should be returned in the original packaging and all documentation, parts and accessories must still be included.

A refund may not be granted if you try to return a damaged or defective item.

While it’s more likely for you to receive a full refund in-store on your used merchandise, the final decision is up to you and the employees you meet.

How To Return Damaged Or Defected Items To Dollar General?

Contact Customer Services within thirty days of receiving an item ordered on the Dollar General Website that is damaged or deficient.

They may issue a partial refund, or cover the return shipping cost. Call 877-463-1553 to discuss your concerns.

They’ll need to have the product’s order and item numbers, which can be found in your confirmation email.

Does it exist any goods that are not returnable to dollar general?

Although most purchases made in Dollar General can be returned, you will not be able to return all of them online. You cannot return alcohol to the same place that it was purchased, and it must be unopened.

Dollar General cannot accept returns on any cigarettes or other tobacco products. You also cannot get a return on gift cards, prepaid cards, and gift wrapping services.

Returns of most items are accepted provided that they remain in good conditions and include all documentation and original accessories.

Learn more by reading Dollar General’s shoplifting policy. Also, see if Dollar General sells alcohol and gift cards.

Conclusion

Dollar General will accept most returns on items purchased online and in-store. As long they fulfill certain criteria, you can also return the merchandise. The items can be returned, in any condition, in their original packaging, and even if they’ve been damaged.

As long as your receipt is attached, the item can be returned in-store for a complete refund. If you do not have the receipt, your refund will be credited to a gift voucher. Any shipping fees will be deducted from the total amount of your refund for online returns.

For more information on returning items at Dollar General, visit the “Returns” page on their website. To learn about specific returns policies, call your nearest store.

How Long Do You Have To Return Items To Dollar General?

Within 30 days

Can You Return Dollar General Items To Any Store?

You can only return an item purchased in-store if it was damaged or defective. Dollar General states in its return policy that online orders are not acceptable at retail shops.

.Dollar General Return Policy 2022 [All You Need To Know]